Click on https://dime.onlinebank.com/RegistrationDisclosure.aspx. You will be asked for your Electronic Banking Password which you provided when opening your account. If you are unsure of the number, please contact Dime Support at 1-800-321-DIME(3463)
How do I find my full account number and routing number?Login to Personal Online Banking. Click on the Account Title. Click on the link for Details. If you are not enrolled in online banking, please contact your local branch or call 1-800-321-DIME(3463).
How to do I find my available balance?Login to Personal Online Banking. The account summary page will appear upon login and display the available balance on all your accounts.
How to do I make a deposit?Login through the Dime Personal Online Banking mobile app on your IOS or Droid phone. Click on the Deposits image in the bottom ribbon menu. If you do not have the mobile app, please go to the App Store or Google play and search Dime Community Bank and select Dime Community Bank Mobile. You may also make a deposit at any Dime branch or Dime ATM.
How to do I order checks?Login to Dime Personal Online Banking. From an internet browser, click Order Checks link under the Account on the Account Summary page. From a mobile app, click on the name of the account and click on the Order Checks link. If you do not have online banking, please click the following link to order checks: deluxe.com.
How to do I get a new or replacement debit card?To request a replacement card, please call 1-800-321-DIME (3463).
How do I dispute an unauthorized charge on my debit card?To dispute an unauthorized charge on your Dime debit card, call 833-613-0439.
What is a “LOC payment”?If you see a debit in your checking account listed as “LOC Payment” this means “Line of Credit”. There is a yearly service charge of $25.00 if you have a line of credit.
How do I close an account?For assistance closing your Dime Account, visit a local branch or call 1-800-321-DIME (3463). You may also sign-in to Personal Online Banking and send a secure message to start the process.
Why is my Zelle account Suspended or on Hold?There may be a restriction placed on your Zelle account for one of the following reasons:
1. You need to verify a recent transaction
2. You need to verify the information of a recently added recipient
3. You need to validate the recently added phone number or email address through Zelle
For additional assistance with Zelle inquiries, call our customer service center at 1-800-321-3463 for immediate help from a representative.
My loan does not appear in my Personal Online Banking. How do I get online access?If your loan begins with the digits 14 please click here. Click register now if you have not logged in this site prior.
How do I pay bills online?Login to Personal Online Banking. From an internet browser, click the Bill Pay tab. From our mobile app, click on Menu and select Bill Pay.
How do I send or receive wire transfers?Dime Community Bank depositors may send or receive money wire transfers into their accounts.
Please provide the following wire transfer instructions to those who request to make a wire transfer.
Domestic Wires:
ABA Number: 021406667
Dime Community Bank
898 Veterans Memorial Highway
Hauppauge, NY 11788
Account Number:
Account Title:
Account Address:
Incoming Wire Transfers (International):
Receiver Routing ABA: 021406667
Receiving Bank: Dime Community Bank
898 Veterans Memorial Highway
Hauppauge, NY 11788
Swift Code: BHNBUS3B
Beneficiary A/C#:
Beneficiary Name:
Beneficiary Address: