What makes you unique? At Dunkin’ Brands, we’d love to know! We believe that diverse backgrounds, experiences and ways of thinking add immeasurable value to our teams and help drive our brands forward.
We are committed to improving the diversity of our employee, franchisee and supplier base and to fostering an inclusive environment for all who come in contact with our Brand. We strive to welcome diverse employees to our teams and to weave inclusion into the fabric of our culture. Our leaders and employees foster an environment where everyone is valued and respected; everyone matters here.
Committed to Building Hope & Unity Together
At Dunkin' Brands, we oppose racism, hatred, and injustice in all its forms and are committed to building greater unity in our own small, yet powerful way. The following is an open letter from Dunkin' Brands CEO Dave Hoffmann to Dunkin' Brands employees and franchisees, published on June 2, 2020.
We Are Committed to Building Hope and Unity: Letter from Dunkin' Brands CEO Dave Hoffmann
Dunkin’ Brands Family,
I want to take a moment to reflect on the events of this past week and what it means for all of us.
The disruption we are seeing across our country in the wake of the tragic death of George Floyd is a stark reminder that we have a responsibility to oppose racism, hatred, and injustice in all its forms and to stand with those who have suffered under its weight. These are our customers, franchisees, employees, suppliers, neighbors, and family members, and we are committed to supporting those who are hurting.
As our franchisees and employees deal with all that is happening, we want to make sure we are being as supportive as we can. The Employee Assistance Program, available both to employees and franchisees, continues to be a great resource for connecting with someone to listen and to offer support. In addition, through Dunkin' Brands employee resource groups (ERGs) and through associations like our long-standing NAACP relationship, we will be looking for ways to hear from more diverse voices so that we have a better understanding of what is taking place across the U.S. and to identify ways to help.
Meanwhile, we will lean harder into our values - with an even greater commitment - to be Strong, Smart, and Kind. We are at our best as brands and as individuals when we are living up to the power of unity. We have demonstrated our values throughout the COVID-19 crisis, as we have stood tall for our customers and restaurant teams by doing what's right, putting people over profits, and always having each other's back.
However, the past week has shown that there is more we can and must do. Now, more than ever, the world needs us each to practice empathy, inclusivity, respect, and kindness, and so I am committed, in collaboration with all of you, to continue making the Dunkin' and Baskin-Robbins brands places of hope and unity for every customer and every community.
I believe deeply that we are better when we come together. At Dunkin' Brands, we have the ability - and the responsibility - to keep building unity in our own small but powerful way.
Dave Hoffmann
Dunkin’ Brands CEO
Employee Resource Groups
Our Employee Resource Groups (ERGs) serve as networks that increase cultural awareness, provide career development opportunities, and provide a conduit to our communities allowing us to demonstrate our commitment to diversity and inclusions. Our ERG’s represent the diversity of our employees:
Dunkin' Brands is proud to have earned 100% on the Human Rights Campaign Corporate Equality Index for LGBTQ-inclusive workplace policies and practices in 2019 and 2020.
Equal Pay
Women make up 50% of our workforce, and we are committed to ensuring all of our employees are paid fairly for the work they produce. Since our last report, we conducted an internal analysis to validate pay equity across the organization, and in 2016 we made a public commitment to developing and paying women equally: we were one of the 100+ companies that signed the White House Equal Pay Pledge, and we are members of the Boston Women’s Workforce Council’s 100% Talent Compact.
Diversity in Franchising
Dunkin’ Brands is committed to promoting diversity among our franchisee community. Our Diversity in Franchising Initiative, in partnership with the NAACP, seeks to increase awareness of franchising opportunities among people of color. Through this initiative, Dunkin’ Brands works with the NAACP and other partners to deliver Franchising 101 seminars to state conference leaders from across the country and have hosted hundreds of interested participants to learn more about Franchising as a business opportunity.
